Privacy Policy
Effective Date: October 2, 2026
Last Updated: October 2, 2026
At Merit Robotic Solutions, we respect your privacy and believe in keeping things straightforward, whether we are building a workcell on your plant floor or handling your information online. This Privacy Policy explains what information we collect when you visit our website, how we use it, and how we protect it.
1. Information We Collect
We only collect information that helps us communicate with you, evaluate your shop-floor needs, and improve our services.
Information You Voluntarily Provide
When you fill out a form, request an engineering audit, ask for a quote, or contact us directly, you may provide:
- Full name and job title
- Company name and plant address
- Business email address and phone number
- Project details, part specifications, or files submitted for engineering review
Information Collected Automatically
When you browse our website, our hosting platform and basic analytics tools may automatically log standard technical data, including:
- Your IP address and general geographic location
- Browser type, device type, and operating system
- Pages viewed, links clicked, and time spent on our site
- Referring website or search terms used to find us
2. How We Use Your Information
We use the information we collect for practical, business-related purposes, including:
- Responding promptly to your questions, service requests, and project inquiries
- Scheduling on-site floor walkthroughs and technical feasibility audits
- Preparing equipment proposals, cost estimates, and commercial agreements
- Sending important service updates, technical bulletins, or support follow-ups
- Improving our website layout, performance, and visitor experience
We do not engage in spam, and we will never sell, rent, or lease your personal or business information to third-party marketing companies.
3. Cookies and Website Analytics
Our website uses standard cookies and basic analytical tools to understand how visitors interact with our content. Cookies are small data files stored on your browser that help our site function properly and track general traffic patterns.
You can set your web browser to refuse all cookies or notify you when a cookie is being sent. If you disable cookies, most of our site will continue to function normally.
4. How We Share Your Information
We do not share your personal information except in the following limited situations:
- Trusted Service Providers: We may work with reliable service vendors who assist in operating our website, processing contact forms, or hosting our systems, strictly under confidentiality standards.
- Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, and safety of Merit Robotic Solutions, our team, or our customers.
5. Data Security
We take reasonable technical and physical precautions to protect your personal information and uploaded project details against unauthorized access, loss, or misuse. While no data transmission over the internet can be guaranteed 100% secure, we use industry-standard measures to safeguard your information.
6. Your Choices and Controls
You have control over how we communicate with you:
- Opting Out: You may opt out of receiving follow-up or informational emails from us at any time by following the unsubscribe link in our emails or contacting us directly.
- Updating Your Information: If you would like to review, update, or request the deletion of the contact information you provided, reach out to us and we will promptly update our records.
7. Links to Third-Party Websites
Our website may contain links to external sites (such as technology partners, industry standards organizations, or video demonstrations). We do not control and are not responsible for the privacy practices or content of outside websites. We recommend reviewing their privacy policies when leaving our site.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect adjustments in our services or legal requirements. When updates are made, we will revise the “Last Updated” date at the top of this page.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, contact us directly:
Merit Robotic Solutions
Saint Joseph, Michigan
Email: privacy@meritrobotics.com
Phone: 269-759-3471
